Hosted Clients - How to Change Your Password (Remote Desktop)

Please follow this guide to change your Remote Desktop password.
(Note: first-time setup must be completed before resetting one's password.)

(If your password is already expired, click here.)

Step 1: Open an incognito internet browser window.

• In Chrome (or Edge) press Ctrl+Shift+N on your keyboard.
• This will open an Incognito window (or InPrivate window on Edge).

Step 2: Sign in with your FAME hosted credentials.

• Go to https://myaccount.microsoft.com/
• Login with the FAME account that needs its authentication methods adjusted.
  (Example: JSmith@fame-freedom.com)

Step 3: Change your password.

Minimum Password Requirements:

• Cannot be a previously-used password
• Cannot contain an 'easily guessable' phrase (account name, school name, etc.)
• Must be at least 13-characters in length
• At least 1 uppercase letter (A through Z)
• At least 1 lowercase letter (a through z)
• At least 1 numeric character (0–9)
• At least 1 non-alphanumeric or special character ($, #, &, *, etc.)

Every 365 days, you will be required to reset your Remote Desktop password.

If you have any questions or concerns, I encourage you to Submit a Request, try our Live Chat, or call our Support Line at 1-800-327-5772 x 6.