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Ricky Alfaro

  • Total activity 351
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Activity overview

Latest activity by Ricky Alfaro
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    Ricky Alfaro created an article,

    Advantage API Terms of Use

    APPLICATION PROGRAMMING INTERFACE LICENSE AGREEMENT This Application Programming Interface License Agreement (the "Agreement") is made by and between you (“Licensee”) and FAME. (“FAME”). ...

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    Ricky Alfaro created an article,

    What is the My Activities page?

    If you want to check the status of an existing ticket, manage your Community and Help Center posts, or manage the people and articles you are following, My Activities is the place to do just that. ...

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    Ricky Alfaro created an article,

    How do I submit a request for assistance?

    To submit a request for assistance, click the Submit a Request link at the top of any page in the Help Center. Fill out the new request form and click the submit button. Below is a description of e...

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    Ricky Alfaro created an article,

    ESP Recommended System Requirements

    Workstations Requirements Hardware 2 Core CPU 4GB RAM 2GB of free storage Software Windows 7 or higher Adobe Acrobat Reader or other PDF reader Network Connections Business class broadband int...

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    Ricky Alfaro created an article,

    Freedom and Freedom FinAid Recommended System Requirements

    Note: For customers that have opted for either a SaaS or a hosted solution, there are no server requirements for this product. Workstations Requirements Hardware 2 Core CPU 4GB RAM 2GB of free sto...

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    Ricky Alfaro created an article,

    Advantage FinAid Recommended System Requirements

    User Workstations Software Latest version of one of the following browsers: Chrome Firefox Adobe Acrobat Reader Network Connections Business class broadband internet connection Local network ...

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    Ricky Alfaro created an article,

    Advantage Recommended System Requirements

    Note: For customers that have opted for either a SaaS or a hosted solution, there are no server requirements for this product. User Workstations Software Latest version of one of the following bro...

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    Ricky Alfaro commented,

    Hi Alba, I sent an email to you with the current username we have on file. Please call 1-800-327-5772 option 5 if you are still unable to login and a Customer Service Rep will be happy to assist.

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    Ricky Alfaro created an article,

    What support channels are available?

    We offer many different ways to get your questions answered or the help you need with our products or services. Each support channel offers different benefits and we encourage you to use the channe...

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    Ricky Alfaro created an article,

    What username do I use to log in?

    Your username is the email address we have on file at FAME. If you are able to login, but are unable to open a request for assistance, please call FAME Support at 1-800-327-5772 so we can update yo...