FAME Assistance



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    Kim Evans

    The customer service and Live Chat has gotten very poor with FAME. One would think if you were needing assistance with Live Chat that it would not take over 15-20 mins for someone to acknowledge you. If you call FAME for assistance, you are listening to music for over 15-20 mins only to be asked to leave a message that usually is not returned to you. FAME really needs to evaluate exactly how important its customers are to them. The customers are dealing with COVID also and making the best of it even while working from home at times too.

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